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            Impact Company Clothing

            Help

            Help

             

            Welcome to simple online shopping with Impact Company Clothing. On this site, you can browse product categories or search for specific items. You can also access our range of Marketing Suggestions. If you need any help with queries that are not covered in this section, then please either email services@im-pact.co.uk or call our sales hotline 01354 602288.

            Account Information:   As a valued Impact Customer, you have already been allocated an individual customer id and password. In order to get the most out of this website, including your personal pricing details, you will need to sign in, using your specified customer id and password.

            Don't Have an Account?   Please call our sales hotline on 01354 602288 and we will set up your credit account immediately.

            Changing Your Password:   To change your password, log into the site with your customer id and current password. Once you are logged in, please click on the [My Profile] link in the top left hand corner of the page. Then click on the [CHANGE PASSWORD] button, and alter your password.

            Forgotten Your Password:   If you have forgotten your password, look at the login section of the homepage, and click on the [FORGOTTEN PASSWORD] button. If you then enter your customer i.d., a new password will be immediately e-mailed to you. If you are still experiencing problems with entering the site, then please contact our dedicated sales team on 01354 602288.

            Product Search:   The product search facility is available throughout all sections of the website, and can be located in the top left hand corner of your page at all times. You can search by four different means, simply type in one of the following:

            • The Product Code
            • The Product Name
            • Specific Keywords
            • The product Brand

            in the appropriate space, and then click on [search].

            Search Results:   Your search results will be displayed in thumbnails across the screen. You can scroll down for full results. This thumbnail will give you the garment code, a brief description, the product brand and a picture of the product. Simply click on the product thumbnail that you require for full garment detailing, pricing information, or to buy the product.

            No Results:     If an incorrect product code is entered, or if the system does not recognise your search query, a message will be displayed on the screen "sorry, your search returned 0 results" If this occurs, try typing a variation on your keyword, or checking the code entered. If this still does not bring up the result that you require, then please call our sales hotline on 01354 602288, and one of our trained sales staff will be able to handle your enquiry.

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